A Businessy Take on Mastodon

I was a late convert to Twitter. I dabbled about a year ago and then I discovered that Ukraine war news appeared there first. Everyone in the media, government and big business already seemed familiar with Twitter, Facebook, Instagram, TikTok…

Sampling the Future(s)

About 30 years ago, I sat outside a seminar room at a product design conference. I recall meeting Tom Matano. In the 1990s, Mr. Matano was an icon and rock star in the industrial design world. He was the head…

Toward a Video-for-Operations Ecosystem

Imagine an industrial facility with dozens of video cameras that continually record and store video of plant operations … for weeks, if not months. If the cameras are strategically placed, they will capture a visual record of nearly everything that…

Self-Writing (almost) Video SOPs

Over the years, we’ve asked people if they love writing standard operating procedures (SOPs). Their answer is almost always NO !!! SOPs (AKA work instructions or written procedures) are the lifeblood of standard work and continuous improvement. How can something that…

Skills for Video in Operations

Security video systems are promising tools to investigate value-added business processes and operations. The technology is mature and the potential benefits are manifest. However, it requires a new skills ecosystem that most organizations currently don’t have. This article lists six key areas…