Please take a moment to watch a bit of the following video: A LOT of things in this scene might be worth measuring: The information to estimate answers to these questions is evident in the clip … but you have…
Problem Statement Remember the last time a manual told you to press a button and nothing happened? You spent fifteen minutes on the phone waiting for customer service, and then you’re told you just have to press it past where…
My main reason for advocating the broader use of video in operations is because it can see and remember things that we can’t see or remember any other way. There are a lot of aspects to this perspective, but I think…
