Category: Dartfish

Video as Time Machine

In this instance, I want to step back from the mechanics of using video to explore a larger question: Why should we use video in our business operations? My reasoning or justification is based on my thoughts about the nature of industrial/business activity and the capabilities of human and video observers. My reason for advocating the […]

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A Musical Experiment

I made a previous post that showed a friend and professional “speaking” a Kennedy speech with American Sign Language (ASL). That was both fun and intriguing. It showed how an experienced professional is both adept and consistent in their skill. The analysis used the Dartfish (www.dartfish.com) software to take videos of two separate sessions of the […]

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Practicing Repeatable Physical Skills – With an amazing example

I know that there are some schools that are using or experimenting with Dartfish to improve the teaching of novice interpreters for American Sign Language. This makes sense because accurate signing is a precise physical skill that requires rigorous training and practice. Lasca Thiede is a friend of mine and a very experienced interpreter for American Sign Language. She […]

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The National Collegiate Sales Competition

Football has the Superbowl. Soccer has the World Cup. Track and Field has the Olympics. Budding corporate salespersons have the National Collegiate Sales Competition (NCSC)! Last year, I helped out at the NCSC. Students from universities around the country competed to be the top Sales Candidate and the National Champion. The competition is held annually at Kennesaw State University near […]

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Assembling a View of Multiple Operations

At the end of the Hartybake production process there is an automatic bagger. Waffles are placed on a conveyor with small moving pegs to control spacing. Workers transfer the waffles that exit from the oven and insert them in the conveyor. The naturally irregular shape of these exotic Belgian waffles makes it impractical to link the processes automatically. […]

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The Magic of Special Cases

In my last post, I showed a way to extract detailed operational data from a video clip of human-paced operations. With a customized Dartfish Tagging panel, it was pretty easy to pull data to validate a descriptive probability distribution for the task. As I did the tagging, I saw some situations where the operator deviated from […]

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Analyzing Customer Behavior from Video

A lot of customer service functions involve complex interactions between employees and customers. Studying and analyzing these interactions is complicated and time consuming. In the retail world, however, there is often a steady source of high quality video of those operations … surveillance videos. Dartfish can help to take surveillance video and extract operational insights. […]

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